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What Are Your  Customers’ Social Determinants of Health?

We reviewed a report from the Office of Disease Prevention and Health Promotion, a part of the U.S. Department of Health and Human Services some time ago and thought it was something worth refreshing. It detailed a variety of access barriers and we suggested that better understanding the scope of access challenges would be useful knowledge for anyone working in the specialty pharmacy segment, especially those that work in marketing, communications and web messaging. Today we turn up the heat.

Results from an AllianceRx Walgreen’s pilot program in 2021 also offer deep dive insights into the social determinants of health and, specifically, how these determinants impact patient access to health.

Here are the key areas of inquiry…..

  • Safe housing, transportation, and neighborhoods
  • Racism, discrimination, and violence
  • Education access, job opportunities, and income
  • Access to nutritious foods and physical activity opportunities
  • Polluted air and water
  • Language and literacy skills

The findings are highly insightful and are appropriate for leadership in specialty pharmacies as well as those involved in communications to better know their customers.

CLICK HERE to access the report findings 

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How Specialty Pharmacies Address Social Determinants of Health

Specialty pharmacies are uniquely positioned to identify social determinants of health that could impact medication adherence and health outcomes.

Specialty pharmacies play an integral role in ensuring patients receive, understand, and adhere to medications prescribed by their providers. This role also includes coordinating the numerous aspects of patient care and disease management.

“Specialty pharmacies are responsible for assisting patients through their treatment journey, which in many cases may be a lifelong journey with many complexities and challenges,” says AllianceRx Walgreens Prime Vice President of Clinical and Professional Services Rick Miller, MS Pharm, MBA, BS Pharm, CSP.

Article continues…………

CLICK HERE to read the full article

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